Our Approach

Our ethos is that we believe everyone should get the training they want and need rather than something 'off the shelf' that doesn't really hit the mark.

We take a 'pick and mix' approach in that we would rather talk to you about what it is you are trying to achieve and then put together something that is fit for purpose and going to get you results.

Put simply, you're at A, you want to be at B, what skills are missing that will enable you to get there?

Training

Keeping up with the ever changing needs of your customers can be a headache in itself. So in an effort to keep you up to speed, we can design and deliver training on almost any topic you can think of. Sales and Customer Service, Communication Skills, Presentation Skills and the list goes on. Just tell us what you want to achieve and we'll do what we do best. Leaving you to focus on running your business. We have trained teams across the globe so there isn't much we haven't seen before.

Coaching

So many people fail to realise that training is just step one. It's the start point. It's the means by which the new skill you need is presented to you. The way we train means that the information sticks in their mind and they start using it. But if you put in place a coaching program to follow it up, then you can see some really amazing results. And coaching is something that we do really well. Having a coaching culture in your business will give you results that you could previously only dream of. 

Interim Management

As much as you might want your own, in house Training Manager, it's not always possible. So we offer our clients the opportunity of an Interim Training Manager, whether it's for a sustained period of time to get you over inductions or such, or whether it's just a couple of days each month it's entirely up to you. Just talk to us about what suits you and we'll do our utmost to make it happen for you. A highly experienced training professional at a fraction of the cost of employing a full time employee and once the project is finished, the cost is gone.

Outsourced Sales Manager (or Part-Time Sales Manager)

"The most expensive mistake in business is giving a good lead to a bad salesperson" 

Jim Muehlhansen

Most small businesses don't have the budget to hire a superstar Sales Manager, so they either do without one or hire someone under-skilled (affordable). We work with businesses with 10 or less salespeople, providing you with a Part-Time Sales Manager and help you to create a proven and repeatable sales process, encourage better leveraging of technology and individually coach the sales team to get you great results at a fraction of the cost of hiring a full time Sales Manager. That way you can focus your business, safe in the knowledge that the sales part of your business is doing it's job.